The Eufy camera offline issue can be a serious setback for your home security installation. Normally, this problem is attributed to weak Wi-Fi, outdated firmware, or your Eufy account. Here’s a step-by-step guide to putting your camera online again.
Check your internet connection first. Make sure your Wi-Fi network is operating and that the Eufy camera has good signal strength. If the camera is too far from the router, think about shifting them closer or using a Wi-Fi extender. Restarting the router can also help by refreshing the network connection.
Power source is the next thing to check for the camera. If the camera is battery-powered, check and see if the battery is still alive. Loose connections on power cables for wired cameras must be checked.
Visit Eufy Security app to verify your camera is not in sleep mode. If needed, log out and again log in using your Eufy.com login details to restore your account connection.
Equally important is the camera firmware update. Problems of connectivity are usually caused by overdue firmware. Go to app device settings and install any available updates.
In case you're using a HomeBase, confirm it is functioning properly and connected to the network. Temporary glitches may be fixed by rebooting the HomeBase.
Last but not least, you can reset Eufy camera to factory settings and reconfigure it from scratch. This will eliminate the possibility of configuration errors that may be keeping your eufy camera offline.
In essence, efficaciously following these steps will lead to a rapid reconnection of your camera and thus provide uninterrupted home security.